Fiorent Privacy Policy

Fiorent Limited Company (hereinafter: Fiorent) provides its customers with rental software. Your privacy and the protection of your personal data is of great importance to Fiorent. This policy clearly explains how we process any personal data that we collect from you, or that you provide to us. Please read the following information carefully to understand our views and practices regarding the personal data that we hold, and how we treat it. This is the case for the data Fiorent collects from you, when you visit the website or when you use our services. This Privacy Policy describes how we process the personal data of the users of ,Fiorent’s service and website (“Services”) as well as the representatives of our customers and marketing contacts (all the aforementioned hereinafter “Customers”).

Personal Data Processed And Sources Of The Data 

For each purpose, for which we may process personal data, it is indicated below what information we obtain from you and for what purpose we process this information. All users may visit the public areas of the Service without disclosing any personal information about themselves. However, we may request certain contact information from you in order to use certain features of the Service;

Fiorent may collect and process the following Customer Data:

  • Name and contact details (including user names);
  • Organization and title ;
  • Phone number;
  • E-mail address;
  • Correspondence;
  • Invoicing and billing information;
  • Sata concerning your orders and use of the Services or your interest in our Services;
  • Marketing opt-outs and opt-ins.

Fiorent may collect and process the following Analytics Data;

Although we do not normally use Analytics Data to identify individuals, sometimes individuals can be recognized from it, either alone or when combined or linked with Customer Data. In such situations, Analytics Data shall also be considered to be personal data under applicable laws, and we will treat the combined data as personal data.

  • Customer’s IP address;
  • Device and device identification number;
  • Operating system;
  • Tme of visit;
  • Browser type and version;
  • Language setting

For What Purposes Do We Use Your Personal Data?

Fiorent processes personal data for the following purposes:

We use information that we collect about you or that you provide to us, including any personal information:

a) To present this Website, the App and their contents to you;

b) To provide you with information, products or services that you request from us;

c) To fulfill any other purpose for which you provide it;

d) To provide you with notices about your account;

e) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;

f) To notify you about changes to this Website, the App or any products or services we offer or provide though it

g) In any other way we may describe when you provide the information; and

h) For any other purpose with your consent. 

Cookies

We use cookies on our website and platform. Cookies are small text files sent and saved on your device that allow us to identify visitors of our websites, and facilitate the use of our Services, and create aggregate information of our visitors. This is done through the web browser on the device. The information that is transmitted by a cookie, about the use of our website, may be transferred to our own secured servers or to the servers of a third party. When you visit our website for the first time, we will display a message with an explanation about the cookies we use. We will ask for your consent to place the cookies, when we are required to do so. If you agree to the use of cookies, they will be placed on your device.  The cookies will not harm your device or files. We use cookies to tailor our Services and the information we provide in accordance with the individual interests of our Customers.

These cookies collect the following data from you:

  • IP address
  • Cookie-ID
  • Website and click behaviour
  • Referral URL

Customers may choose to set their web browser to refuse cookies or to alert when cookies are being sent. However, some options on our website may not work properly anymore if you do so. More information about enabling, disabling and removing cookies can be found in the instructions and/or by means of the Help-function of your browser.

Your Rights

1) Right to access

You have the right to access your personal data processed by us. You may contact us, and we will inform you what personal data we have collected and processed regarding you.

2) Right of rectification

You have the right to rectify any personal data we process about you, if this information is (partially) wrong.

3) Right to erasure

You may also ask us to erase your personal data from our systems. We will comply with such a request unless we have a legitimate ground not to delete the data.

4) Right to data portability:

If technically possible, you have the right to ask us to transfer your personal data to a third party.

5) Right to object

You may object to the processing of personal data if such data are processed for other purposes than purposes necessary for the performance of our Services to the Customer or compliance with a legal obligation. If we do not have legitimate grounds to continue processing such personal data, we shall no longer process the personal data after your objection.

6) Right to restriction of processing

You may request us to restrict the processing of personal data, for example, when your data erasure, rectification, or objection requests are pending and/or when we do not have legitimate grounds to process your data. This may, however, lead to fewer possibilities to use our Services.

If you wish to exercise any of your rights, you can make this known by sending an email to [email protected]

Providing Data To Third Parties

We do not sell, trade, or rent users’ personal identification information to others. We may share generic, aggregated demographic information not linked to any personal identification information regarding visitors and users to our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission. 

It may happen that we provide your personal information to third parties, because:

  • We have engaged them to process certain data;
  • It is necessary to carry out the agreement with you;
  • You give permission for this;
  • We have a legitimate interest in this;
  • We are legally obliged to do so (e.g. if the police demand this in case of a suspicion of a crime).

The parties that process personal data in our or your assignment:

  • IT suppliers and service providers
  • Cookie service providers
  • Payment service providers
  • Marketing companies
  • Partners

Storage Period

Fiorent does not store personal data longer than is legally permitted and necessary for the purposes of providing the Services or the relevant parts thereof. The storage period depends on the nature of the information and the purposes of the processing. The maximum period may therefore vary per use.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Changes To Our Privacy Policy

 It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on this Website home page and/or through the App. 

Contact Details

If you have any questions and/or suggestions regarding our privacy and cookie statement, please contact us at:

Adress:

 

Telephone:
Email:

Chamber of Commerce: